Cortina d'Ampezzo

This hotel absolutely blew us away. Not only were the rooms beautiful but they thought through everything a guest could possible need when staying - shuttles, taxis, ski rooms, etc. In addition, this was the best concierge team I have ever had the opportunity to interact with in Europe. Canio & his team are incredible. They answered all my questions before we got there, recommended the absolute best places to visit, and overall were just a joy to see everyday! It’s situated in the perfect quiet location and you can even walk to town or the gondola if you wanted to. We were so sad to leave and are already trying to find time to come back next ski season. Everyone we met here was so friendly - top top top notch property! Thank you for making our stay so memorable!

Excellent stay with very kind staff. Would highly recommend (knowing there is an upcoming renovation beginning Spring 2023). My wife and I particularly enjoyed the pianist, Paulo Carcano, who played beautiful music each night (and even learned one of our favorite songs!). Can’t wait to return in the future.

This hotel delivered a perfect stay - rooms, service, food - the works. We had a lovely suite on their top floor. The rooms have a beautiful Tyrolean feel (which is what you want) and of course great views (with the hotel being on a hill overlooking Cortina on one side and Faloria on the other. All the dining options delivered in terms of service and food. The concierge was always on top of things (I wish I had written this review sooner and could list all names) and the shuttle service into town and the slopes was seamless. Spa area is lovely with a large indoor pool, hotub and lovely sauna area. The whole stay left us with lovely memories.

Why dear cristallo if you hope to have a blow out party on the closing night , don t you simply shut the hotel down the night before ? 1. You close the bar and common areas down , where are your paying customers suppose to entertain themselves ? 2. The whole staff is looking after the party members , how do your paying guests get any service ? 3. The music is blazing well into the night , how are your paying guests suppose to get any sleep ? I thought this was one of the classiest hotels In the Italian alps, badly let down. pls don’t pay 800 euros when you can’t even sleep , worse than a motel on the Las Vegas ***** . No sense of etiquette , propriety , or class! If you choose to have a party , do it on your own time not on Your customers’ dime ! Shocking, absurd and downright vulgar behaviour form this establishment !

Our experience at the Cristallo was magical. Every aspect of the stay was lovely - highly in part to the amazingly kind and helpful staff and wonderful Piano player, Paolo. You are taken care of from the moment you arrive and it was probably one of the best hotel experiences my husband and I have ever had as everyone made us feel at home. Paolo even learned a song for us on the Piano and sang over night to remind us of home! Woww what a great group of people running the Cristallo - they sure know how to take care of their guests and create an unforgettable experience.

The hotel sits high above the town so the views are incredible. The free shuttle runs to the lifts at Tofane and Faleria and to the town center and is quickly available. The continental breakfast buffet is varied and delicious and both restaurants were great.